ORDERING ONLINE
Orders placed on Monday thru Friday (before 12.00PM) usually take 2 to 3 business days to process, before shipping. Orders placed on Friday (after 12.00PM), Saturday and Sunday, will be processed on next business day.
Delivery
We normally ship customer’s orders within two business days of receipt of your order and payment. You’ll receive an E-mail confirming your order and a second E-mail with your shipping information including tracking numbers.
Domestic orders will be shipped via USPS services if not instructed otherwise. USPS ground service may take 5 to 7 working days for delivery depending on your shipping location. We have no control over USPS Carriers suggested arrival times. We will not ship to a P.O. Box or APO/FPO address.
The shipping rate shown on the order form is only estimated shipping charge. (If box size exceeds, additional charges apply).
Hawaii, Alaska, Virgin Island, Puerto Rico and Bahamas UPS Next day only and additional charges may apply.
Payment Method:
For your convenience we gladly accept; Visa, MasterCard, Discover, Cashier’s Checks or Money Orders. Unfortunately, at this time, we do not accept personal checks or C.O.D. All money order payments should be made out to: Kenya’s Boutique, and mailed to the following address:
4193 Lincoln St
Gary, Indiana
46408If you choose to pay by money order, be prepared to wait for checks to clear from our bank account. This may take 5 to 7 days at which time we will process your order according to availability when your payment has cleared.” Morrown & Co” will be the name that appears on your credit card
14 Day Return/Exchange Policy:Please contact (kenyasboutique@yahoo.com) within two days upon receipt of your order.
Be sure to include your name, invoice number and the item(s) you are wanting to return.
You must make this request and return the item(s) within 14 days to qualify (less shipping & handling and a 10% restocking fee). You will be responsible for all shipping costs.
Shipping and handling charges are not eligible to be refunded.
We cannot accept returns or exchanges on accidental breakage.
If returning to us by mail, we recommend that you send your package via a traceable method (FedEx, UPS or insured mail) and you may want to insure your package. Dianna Purse Sale is not responsible for products we do not receive or products damaged in shipping.